Mental Health Support Counselor

Job Title: Mental Health Support Counselor (Remote - PH)

Department: Human Resources

Location: Remote (Work from Home, Philippines)

Shift: 5 PM - 2 AM (Manila Time) or 2 AM 11 AM

Employment Type: Full-Time

A. Role Summary

The Mental Health Support Counselor serves as the primary internal mental health support resource for Optimizers’ Virtual Assistants and internal team members. This role provides confidential, short-term mental health support, promotes emotional well-being, and helps employees manage stress, burnout, and workplace-related challenges in a remote, multicultural environment.

This position operates within clearly defined professional boundaries, focusing on support, early intervention, and referrals rather than long-term clinical treatment.

You will report directly to the HR Head and collaborate closely with the HR and Client Success teams.

B. Key Responsibilities

1. Mental Health S...