Meraki Network Support Engineer

Candidates must demonstrate proficiency in both written and verbal English to effectively perform the duties of the role.

This position requires the candidate to be located within a commutable distance of the Cisco Mexico City office and to work onsite 2-3 days per week.

Availability to work weekends on a rotational schedule is a requirement for this role.

Meet the Team

As an integral part of Cisco's Customer Experience organization, Cisco Meraki Support is made up of three collaborative teams - Enterprise Support, Learning& Development, and Project& Program Management. Together alongside our powerful AI tools, we deliver 24/7 global customer support, striving to simplify technological processes for both our customers and peers. Our cross-functional organization is united by the shared mission of solving customer issues through seamless collaboration and delivering exceptional customer experiences.

We pride ourselves in being an empathetic, solutio...