Job Description
_Candidates must demonstrate proficiency in both written and verbal English to effectively perform the duties of the role._
_This position requires the candidate to be located within a commutable distance of the Cisco Mexico City office and to work onsite 2-3 days per week._
_Availability to work weekends on a rotational schedule is a requirement for this role._
**Meet the Team**
As an integral part of Cisco's Customer Experience organization, Cisco Meraki Support is made up of three collaborative teams - Enterprise Support, Learning & Development, and Project & Program Management. Together alongside our powerful AI tools, we deliver 24/7 global customer support, striving to simplify technological processes for both our customers and peers. Our cross-functional organization is united by the shared mission of solving customer issues through seamless collaboration and delivering exceptional customer experiences.<...
_This position requires the candidate to be located within a commutable distance of the Cisco Mexico City office and to work onsite 2-3 days per week._
_Availability to work weekends on a rotational schedule is a requirement for this role._
**Meet the Team**
As an integral part of Cisco's Customer Experience organization, Cisco Meraki Support is made up of three collaborative teams - Enterprise Support, Learning & Development, and Project & Program Management. Together alongside our powerful AI tools, we deliver 24/7 global customer support, striving to simplify technological processes for both our customers and peers. Our cross-functional organization is united by the shared mission of solving customer issues through seamless collaboration and delivering exceptional customer experiences.<...
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