Merchant Activation Manager

Overview

PayRetailers offers cutting-edge payment solutions in Latin America & Africa. We value collaboration and inclusion, and we strive to make a meaningful impact in the payments space. The role focuses on leading the Integration Team, ensuring high service levels, and driving strategic customer engagement to support growth and commercial success.

What You'll Do:

• Lead, coach, and manage a team of TAM and Integration Analysts, driving high performance and professional growth.
• Oversee end-to-end technical onboarding for high-value merchants, ensuring tailored integration aligned with business objectives.
• Ensure every merchant goes live smoothly by streamlining implementation processes and eliminating bottlenecks.
• Support clients through API integration using clear documentation and best-practice guidance.
• Establish standardized procedures and maintain a robust knowledge base to enhance team efficiency and consist...