Merchant Care Lead

Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision.

Our client is seeking a Merchant Care Lead to manage and lead a Merchant Care team supporting transactional lending and banking processes on behalf of merchants. The team handles escalated merchant cases, product issues, disputes, credit furnishing, and compliance adherence.

As a Merchant Care Lead, you will manage a group of passionate and motivated service professionals to achieve targe...