Merchant Operation Services Manager

The Merchant Operation Services Manager is responsible for reviewing, assessing, and processing merchant onboarding applications. The role ensures all applications meet internal standards, card scheme requirements, and regulatory compliance prior to activation.

Key Responsibilities

• Validate KYC/KYB checks, due diligence reviews, and merchant application risk assessments.
• Ensure merchant files are compliant with Paytabs internal Policies, Visa, Mastercard, acquiring partners and local regulatory requirements.
• Collaborate with risk, legal, and compliance teams to mitigate onboarding risks and set accurate risk mitigation tools in place.
• Validate website content and online presence for card scheme compliance.
• Track onboarding progress, ensure timely updates, and maintain accurate records.
• Ensure configured new merchants, merchant identifiers under systems and ensure proper testing and actions are taken in acco...