Job Description

JOB DESCRIPTION

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks an “Metrics & Reporting Analyst” to join our team.

Position's General Duties and Tasks

In these roles you will be responsible for:

  • Maintaining, analyzing, and interpreting and reporting Healthcare Payer data
  • Continuously monitoring, identifying, and implementing the best practices, new tools, and methods in the field of metrics and reporting
  • Creating and implementing executive level reporting strategies
  • Aligning multiple organizations around difficult or complex solutions and issues in the field of metrics and reporting
  • Applying a broad knowledge of application programming processes and procedures to the completion of complex assignments
  • Focusing on systems architecture for global development
  • Providing advanced research, analytical, problem-solving, and process improvement skills
  • Pulling data to develop recurring or one-time reports.
  • Maintaining databases, spreadsheets and other tools used in data analysis.
  • Locating and fixing errors in reports
  • Creating and delivering management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables.
  • Ensuring the highest level of support and communication is provided in an efficient and courteous manner to client, including active involvement in deliverable outputs (when necessary)
  • Maintaining professional and trusting client relationships
  • Effectively addressing critical client issues and escalations
  • Effectively collaborating with BPO Operations Leaders, NTT Leaders to meet/exceed deliverables.
  • Identifying, recommending, and implementing process improvements to increase efficiency, client service levels and financial results.

    • Requirements for this role include:

  • 2+ years of experience writing complex SQL queries
  • 2+ years of experience with data analysis and analytics
  • 2+ years of experience with Tableau
  • 3+ years of experience in SQL with Data extraction

    • Preferences: -

  • Experience with predictive modeling
  • Hands on experience with python/R coding for data analytics
  • Experience with US Healthcare payor datasets

    • Required schedule availability for this position is Monday-Friday (12:00pm to 10:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

    About NTT DATA

    NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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