Job Description

About The Role

The System Test Specialist supports test technicians in troubleshooting complex failures and escalating technical work inhibitors. The specialist will support either server level test or rack level test processes based on team needs. The specialist engages with technicians, engineers and program managers of direct and support functional teams. The specialist role requires a balance of team work, communication and strong technical skills to provide critical support to their team.

What You Will Do

  • Support technicians in debugging and troubleshooting complex test failures
  • Escalate test interruptions and inhibitors to support teams through JIRA and Microsoft teams
  • Support and monitor engineering activity in test labs by tracking products and equipment utilization
  • Validate test flow for new products entering process
  • Monitor and report technical issues impacting test process
  • Provide training and assist...

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