Job Description
We’re seeking a dynamic Operations Manager to lead our Insurance Tracking team. This role is perfect for someone who thrives in fast-paced environments, enjoys solving complex challenges, and is passionate about driving operational excellence. You’ll play a key role in shaping workflows, empowering teams, and ensuring compliance while delivering outstanding service to our clients.
What You’ll Do
Lead and inspire a diverse team, fostering collaboration and continuous improvement.
Define and execute both short- and long-term operational goals.
Act as the primary problem solver for escalations and operational challenges.
Monitor KPIs, productivity, and quality standards to ensure peak performance.
Implement and enforce controls to minimize financial risk and ensure compliance.
Drive process improvement initiatives and implement sustainable solutions.
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