Job Description

We are recruiting a Commercial Operations Manager in the oncology field. In this critical role, you will actively plan and manage support systems for the sales and marketing teams to execute commercial strategies while driving continuous process improvement. Reporting to the Commercial Operations Associate Director, you will play a vital role in optimizing operations in a fast-paced and ever-changing environment. If you are passionate about creating business impact while collaborating with internal and external stakeholders, we encourage you to join our team.

■ Job Responsibilities:

  • Collaborate with the marketing and IT teams to oversee governance and content management of promotional materials and product websites, ensuring compliance with medical, legal, and regulatory (MLR) reviews.
  • Coordinate with internal and external stakeholders on operational aspects of various collaborations with healthcare professionals, such as advisory boards and consulting agreements.
  • Work closely with the Meetings & Event Management team to arrange oncology-related conferences, sponsorships, and events for smooth execution.
  • Partner with local and cross-market analytics teams to execute field size adjustments, targeting, and segmentation.
  • Continuously improve commercial operational processes to ensure quality and scalability that align with future organizational growth.
  • Manage the creation and distribution of websites and commercial materials, ensuring proper internal reviews and approvals are obtained before implementation.

    • ■ Ideal Candidate Profile:

  • Excels in a collaborative environment and has a talent for coordinating with cross-functional teams, including vendors and field-based employees.
  • Possesses strong execution and project management skills, capable of balancing multiple projects while delivering results within deadlines.
  • Skilled in data visualization and storytelling, with the ability to convert insights into strategies.
  • Proficient in tools such as Microsoft PowerPoint, Excel, Word, Veeva, and has intermediate English communication skills.
  • Has a strong understanding of the Japanese biopharmaceutical market and a keen interest in the oncology field.
  • Enjoys working in a rapidly changing environment and is committed to continuous improvement.

    • ■ Requirements:

  • Experience in managing commercial operations or improving processes in the healthcare field, either as a customer of a consulting firm or within a healthcare company
  • A total of 7 or more years of experience in the above-mentioned related fields
  • Business-level English communication and writing skills
  • Bachelor's degree

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