Mgr Customer Care (PHL)

Mgr Customer Care (PHL) page is loaded## Mgr Customer Care (PHL)locations: PHL-Pasig City-Glas Building, Opal Road,time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: February 12, 2026 (28 days left to apply)job requisition id: JR **Position Title:**Mgr Customer Care (PHL)**Shift:****Job Description:*** Responsible for providing oversight for customer service staff. Responsible for establishing departmental policies and procedures. Primary duties may include, but are not limited to: Directs implementation and administration of benefit programs. Prepares and communicates information to appropriate parties regarding benefit programs, procedures, changes and government mandated disclosures. Audits to monitor efficiency and compliance with policies; prepares specialized reports; may be assigned to special project work consistent with the role and dictated by the needs of the business. Hires, trains, coaches, counsels, and evaluates performance of direct r...