Mgr, Customer Experience & Operational Excellence

Mgr, Customer Experience & Operational Excellence page is loaded## Mgr, Customer Experience & Operational Excellenceremote type: On-Sitelocations: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singaporetime type: Full timeposted on: Posted Todayjob requisition id: **Date Posted:** **Country:**Singapore**Location:**8 Kallang Avenue #07-01/09 Aperia Tower 1, SingaporeAt Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.**About You**You will oversee the daily operations of our call centre, ensuring excellent customer service and efficient processes. You will lead a team of call centre representatives, managing their performance and development while optimizing call centre technology to meet business goals.**Key Responsibilities*** Manage daily operations, ensuring smooth workflow and ...