Mgr-Operations

POSITION OVERVIEW:
Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures

ESSENTIAL FUNCTIONS:

Lead, educate and develop company employees

Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free

Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight

Monitor dock to ensure proper loading techniques

Evaluate and reconfigure route structures and bids based on local tendencies and characteristics

Conduct safety meetings and facilitate quality groups

Monitor and analyze all opportunities to cut costs and improve efficiencies

Assist customers with rate quotes, claim information and setting appointments

Perform administrative functions such as printing delivery receipts, manifest ...