Job Description

**Job Summary**

We are looking for an experienced **Manager – HR Shared Services (HRSS)** with strong expertise in **HRIS implementation and operations** , particularly **UKG Pro, Workday** , or similar enterprise HR platforms. The role will lead HR shared services delivery while partnering closely with HR, IT, and product teams to ensure scalable, efficient, and technology-driven HR operations. **Product-side knowledge or experience working with HR tech products** will be a strong advantage.

**Key Responsibilities**

**HR Shared Services Leadership**

+ Lead and manage HR Shared Services operations across employee lifecycle processes (hire to retire)
+ Ensure consistent, compliant, and high-quality HR service delivery across regions/business units
+ Drive process standardization, automation, and continuous improvement initiatives
+ Define and monitor SLAs, KPIs, and service metrics for HRSS performance

**HRIS Implementation & M...

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