M.I.C.E. Airline ticketing executive

Job Description:

We are seeking a skilled MICE Ticketing Executive with a strong background in ticketing for corporate and group travel. The ideal candidate will manage all aspects of domestic and international flight reservations, including issuance, re-issuance, and cancellations, specifically for MICE (Meetings, Incentives, Conferences, and Exhibitions) groups.

Key Responsibilities:

Handle flight bookings for corporate and group travelers under MICE segments (both domestic & international).

Manage end-to-end ticketing processes: issuance, re-issuance, cancellations, and refunds.

Coordinate with clients and internal teams to understand travel requirements.

Liaise with airlines and GDS platforms (Amadeus/Galileo) for accurate fare quotes and seat confirmations.

Ensure timely ticket issuance and delivery of travel documents to clients.

Assist in emergency changes, last-minute bookings, and rescheduling for MICE events.

Maintain accurate ticketing records and reports for all MICE-related travel.

Requirements:

Proven experience in ticketing (corporate/MICE travel preferred).

Proficiency in at least one GDS system (Amadeus or Galileo).

Solid knowledge of airline fare rules, corporate fares, and group bookings.

Strong attention to detail with excellent organizational skills.

Ability to work under pressure and handle last-minute changes effectively.