Job Description

  • 5+ years of experience in Microsoft 365 administration and support.
  • Strong working knowledge of:
  • OneDrive for Business (sync issues, storage policies, sharing settings)
  • SharePoint Online (site collections, permissions, lists/libraries)
  • Office Apps (installation, activation, performance troubleshooting)
  • Ability to work independently and collaboratively in a global support environment.
  • Excellent problem-solving and communication skills.
  • Experience with ServiceNow

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