Job Description

A global technology company located in Makati seeks a Service Desk Analyst to provide high-quality technical support for Microsoft 365 and other issues. The candidate will offer assistance over the phone, troubleshoot hardware and software problems, and ensure customer satisfaction. Strong communication skills and a customer-oriented mindset are essential. This role requires a willingness to work in a hybrid setting, with the expectation of returning to the office three times a week.
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