Job Description

  • Assume end-to-end ownership of our Dynamics 365 CRM landscape, encompassing design, development, governance, and integration. You will spearhead solution architecture in the absence of a dedicated CRM architect, craft high-impact Sales and Customer Service customizations, and ensure seamless data flow between CRM, eCommerce, and ERP systems.
  • Full-time,WFH within the Philippines, mid-shift/US-overlap schedule, 13th-month pay, HMO (employee) and company-provided WFH equipment.

Key Responsibilities

  • Solution Governance – Translate sales, service, and marketing requirements into robust functional and technical designs; define the CRM roadmap and architectural guardrails.
  • D3365 CRM - Work with different stakeholders to support Marketing requirements and development (i.e. Email, Campaign, Sites Integration)
  • Business Partnering – Engage directly with Sales, Customer Care, and Marketing leaders, advising on best-practice configur...

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