Microsoft M365 Administrator

Job Title

Microsoft 365 Support Engineer / Senior M365 Support Analyst

Experience

6–7 years in Microsoft 365 / Enterprise IT Support

Job Summary

We are seeking an experienced Microsoft 365 Support professional with 6–7 years of hands-on experience in administering, supporting, and troubleshooting Microsoft 365 services. The role involves L2/L3 support, incident resolution, service optimization, and collaboration with cross-functional teams to ensure stable and secure M365 operations.

Key Responsibilities

Microsoft 365 Administration & Support

• Provide L2/L3 support for Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Outlook
  
• Manage user accounts, mailboxes, distribution lists, shared mailboxes, and permissions
  
• Troubleshoot mail f...