Microsoft Teams Customer Engineer- Bilingual

We are seeking a highly skilled and experienced Customer Engineer specializing in Microsoft Teams. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams to our customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.

Responsibilities

• Work directly with customers to understand their Microsoft Teams requirements and provide expert guidance and support.
• Deliver technical solutions to address customer issues, ensuring optimal performance and reliability of Microsoft Teams.
• Assist in the deployment, configuration, and customization of Microsoft Teams and related applications to meet customer needs.
• Document technical solutions, best practices, and troubleshooting steps to build a knowledge base for in...