Mid Customer Support Specialist

Company Overview

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.

Position Title

Mid Customer Support Specialist

Location

Remote (Colombia)

What you will be doing

• Provide comprehensive customer support for various systems and product features, acting as the ‘voice of the customer’ across teams (product, engineering, customer success, etc.).
• Analyze customer requests and product requirements to ensure they are succes...