Job Description
Job Title: PC / MAC Desktop Support Technician (NEI-11)
Location: Bethesda, MD
CyberData Technologies is seeking a reliable and detail-oriented PC / MAC Desktop Support Technician to provide comprehensive IT support for both Windows and Mac environments. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to address and resolve a wide range of hardware and software issues efficiently. This role plays a critical part in maintaining operational excellence and ensuring a seamless user experience for end-users.
Responsibilities:
+ Organize and direct hardware installations on site surveys.
+ Assess and document current site network configurations and user requirements.
+ Design and optimize network topologies to ensure effective performance.
+ Analyze and develop hardware requirements, preparing specifications for hardware acquisitions.
+ Direct and lead the preparation of engineering p...
Location: Bethesda, MD
CyberData Technologies is seeking a reliable and detail-oriented PC / MAC Desktop Support Technician to provide comprehensive IT support for both Windows and Mac environments. The ideal candidate will possess strong technical expertise, excellent customer service skills, and the ability to address and resolve a wide range of hardware and software issues efficiently. This role plays a critical part in maintaining operational excellence and ensuring a seamless user experience for end-users.
Responsibilities:
+ Organize and direct hardware installations on site surveys.
+ Assess and document current site network configurations and user requirements.
+ Design and optimize network topologies to ensure effective performance.
+ Analyze and develop hardware requirements, preparing specifications for hardware acquisitions.
+ Direct and lead the preparation of engineering p...
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