Middleware / Application Support Engineer

Key Responsibilities:



* Provide L2/L3 production support for enterprise applications and integrations

* Install, configure, patch, and maintain middleware platforms and web servers

* Monitor application performance, server health, and messaging components

* Troubleshoot complex application and middleware issues and perform root cause analysis

* Deploy applications in clustered and multi-environment setups

* Support application integrations and document generation processes

* Ensure adherence to security standards and best practices

* Coordinate with development teams and external vendors for issue resolution

* Manage escalations and maintain SLA commitments

* Automate routine operational tasks and deployments where possible



Must-Have Skills:



* Experience suppor...