Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
The MiniMed Customer Care Manager will be a key player in enhancing the Minimed customer and patient experience. You will play a key role in shaping how we will interact and serve our customers and Operating Unit (OU). Managing Customer Care teams, you will support the OU in delivering our products to our healthcare customers. As the Manager of this group, you are required to manage, coach, and drive your team to perform excellent interactions with our customers and maintain SLA/KPI that are set as objectives for the team. You need to be able to drive change and transformation initiatives, so we remain competitive in the marketplace for the future, so collaboration with our Patients 360 Transformat...
**A Day in the Life**
The MiniMed Customer Care Manager will be a key player in enhancing the Minimed customer and patient experience. You will play a key role in shaping how we will interact and serve our customers and Operating Unit (OU). Managing Customer Care teams, you will support the OU in delivering our products to our healthcare customers. As the Manager of this group, you are required to manage, coach, and drive your team to perform excellent interactions with our customers and maintain SLA/KPI that are set as objectives for the team. You need to be able to drive change and transformation initiatives, so we remain competitive in the marketplace for the future, so collaboration with our Patients 360 Transformat...
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