Job Description

Description

:

Major Job Functions:

Customer Relations — 30%

  • Partner with site operational, mine planning, and maintenance teams to support smooth adoption and effective use of CAT technologies.

  • Provide ongoing guidance to help customers maximize value from advanced technology solutions.

  • Collaborate with customers during updates, upgrades, and optimization initiatives.

    • Technical Support — 30%

  • Optimize CAT technologies at mining sites through direct technical engagement.

  • Perform system administration for Fleet, Terrain, Site Awareness, and DSS technologies.

  • Support calibration, commissioning, and integration of new/existing equipment.

  • Manage onboard and system configurations to ensure reliable operations.

    • Troubleshooting — 20%

  • Diagnose and resolve software, configuration, hardware, and networking issues

    ...

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