Job Description
A leading Australian IT and defence solutions provider is looking for an Incident Coordinator in Canberra. The role involves proactive event monitoring and effective incident management within a collaborative environment supporting the Australian Department of Defence. Ideal candidates should have experience in service desks, strong customer service skills, and the ability to work on a rotating 24/7 roster. ITIL certification is highly desirable, and you will contribute to critical service reliability and improvement efforts.
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