Mobile Field Support Engineer - Shrewsbury Telford

Job Description:

This is a field-based/mobile role supporting Post Office Branch hardware break-fix/swap activities and occasional Branch Change Requests (commission/decommission/relocation) across a specific geographical area (Shrewsbury).

Clean & valid manual UK Driving License is essential.

Work activities will be assigned daily to engineers by a Central Dispatch Team based on criticality, service level & location, with engineers being responsible for punctual attendance at the allocated Branch locations for resolution within agreed service levels.

Role requires frequent Weekend work on a Rota basis.

Role Responsibilities
Device and connectivity troubleshooting
Device imaging and configuring
Device swap outs and connectivity cabling, Wi-Fi
Device installs, moves, decommissions.
Device stock control and asset management
Proactive maintenance, user familiarization and guidance.
Cable management
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