Job Description

Travel to Skilled Nursing Facilities and Private Residential homes to service patients. Treat all customers in a courteous manner. Ensures all urine and oral fluid specimens and phlebotomy specimens are collected accurately and on time.


  • Collects specimens according to established procedures. 

  • Responsible for completing requisitions accurately

  • Process and package specimens for transport. Maintains required records and documentation.

  • Reads, understands and complies with departmental policies, protocols and procedures: ( Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).

  • Maintains all appropriate Collection logs.

  • Clerical duties: filing, maintain customer log. Data entry required.

  • Submits accurate expense forms, if applicable, on the required day. Demonstrates organizational commitment.

  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.

  • Reports on time to work, following attendance guidelines.

  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement Communicates appropriately with clients, customers, coworkers and the general public.

  • Keeps information confidential per company and procedural policies.

  • Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution. Remains polite and courteous at all time. Miscellaneous duties and responsibilities.

  • Keeps work area neat and clean. Disposes of biohazard containers when scheduled.

  • Help with inventories and other tasks as assigned.

  • Stock supplies as needed.

  • Performs department-related clerical duties when assigned.

  • Answers phones and dispatches calls when assigned.

  • Participates on teams and special projects when asked.

  • Other duties as assigned

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