Mobile Transition Support Administrator

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

ThisWorkoutRole Supports Mobile Transition Leads and collaborates with internal teams, vendors, and customers to ensure efficient, accurate, and timely delivery. If you thrive in a fast paced environment and have exceptional coordination and customer service skills, you will be instrumental in delivering seamless transitions of customer mobile services onto the Optus network.

• Coordinate logistics for SIM card labelling, packaging, and distribution.
• Liaise with Sales, Account teams, customers, and vendors throughout the transition lifecycle.
• Manage administrative tasks, documentation, and reference materials for active orders.
• Support data collection activities including SMS/call campaigns and exce...