Job Description
local Council is recruiting for a Modern Workplace Engineer on a permanent basis. This is a hands-on role with a strong focus on telephony and collaboration technologies, playing a key part in ensuring council staff have reliable, secure and user-friendly communications tools. Please note this is a hybrid role, with candidates required on site up to 2 days per week.
The role
As a Modern Workplace Engineer, you will:
* Provide expert support for telephony and unified communications, with a strong focus on Microsoft Teams Phones, calling policies and user configuration
* Support users across modern workplace tools including Teams, M365 applications, laptops and remote working solutions
* Install, configure and maintain end-user devices, software and telephony solutions to ensure high availability and performance
* Troubleshoot and resolve complex incidents relating to voice, collaboration and connectivity, taking ownership through to reso...
The role
As a Modern Workplace Engineer, you will:
* Provide expert support for telephony and unified communications, with a strong focus on Microsoft Teams Phones, calling policies and user configuration
* Support users across modern workplace tools including Teams, M365 applications, laptops and remote working solutions
* Install, configure and maintain end-user devices, software and telephony solutions to ensure high availability and performance
* Troubleshoot and resolve complex incidents relating to voice, collaboration and connectivity, taking ownership through to reso...
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