MongoDB Database Support Engineer - AMER (Remote)

If you are passionate about MongoDB, love helping customers succeed, and want to play a critical role in the evolution of technical support for open source databases, Percona’s MongoDB Engineer position was made for you. You will serve on the front line, providing customers with best‑of‑breed professional technical support services for MongoDB, resolving complex problems for demanding deployments and business needs. At the same time, you will form the backbone of our MongoDB support organization, assisting fellow support engineers and leading the way in blogging and support content creation, collaborating with other departments, and having a direct, positive impact on our product strategy.

• Serve as a frontline support engineer, delivering expert technical assistance to customers.
• Resolve complex MongoDB issues in a variety of environments, including on‑premises, cloud, and containeriz...