Job Description

About Us:
GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
About the role:
This role plays an essential function in our loan processing workflow, working closely with U.S.-based Sales, Underwriting, Legal, Capital Markets, and Post-Closing teams to ensure loans close smoothly and on time. The ideal candidate is an excellent communicator with experience in U.S. mortgage or title documentation and has exceptional organizational abilities.
Key Responsibilities:
Borrower Onboarding and Communication
Serve as the primary point of contact for borrowers during loan processing.
Request, collect, and review borrower documentation for accuracy and completeness.
Provide timely status updates and respond to borrower inquiries.
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