Mortgage Operations Supervisor

Overview

Operations Team Lead Mortgage Underwriting Account

The Operations Team Lead will oversee a team of Mortgage Underwriters and Financial Account Specialists , ensuring operational excellence, strict compliance with investor guidelines, and high client satisfaction within a Mortgage account environment . This role requires deep hands‑on mortgage underwriting experience , strong leadership capability, and the ability to drive results in a high‑volume, deadline‑driven setting.

What You Must Have

• Minimum 78 years of Mortgage Underwriting experience, specifically within residential mortgage accounts
• At least 2 years in a leadership or supervisory role managing mortgage underwriters
• Strong, hands‑on knowledge of FNMA, FHLMC, and investor‑specific mortgage guidelines
• Proven experience handling complex mortgage files, escalations, and final underwriting decisions
• Strong analytica...