Job Description
Position Summary
The Moveworks Developer/Engineer is responsible for the design, development, deployment, and optimization of AI-powered conversational agents (bots) using the Moveworks platform. This role involves integrating the AI assistant with various enterprise systems (e.g., ITSM, HRIS, CRM) to automate employee support, improve productivity, and enhance the overall user experience.
Key Responsibilities
1. AI Agent Development & Configuration
* Design and Implement Bots: Design, develop, and deploy AI-powered bots and conversational interfaces to automate internal support and business processes across IT, HR, Finance, and other domains.
* Natural Language Understanding (NLU) Training: Implement and fine-tune NLU models, intents, entities, and utterances within the Moveworks platform to enhance the accuracy and contextual understanding of employee requests.
* Conversational Flow Design: Define, build, and optimize multi-step conversational flows and logic to eff...
The Moveworks Developer/Engineer is responsible for the design, development, deployment, and optimization of AI-powered conversational agents (bots) using the Moveworks platform. This role involves integrating the AI assistant with various enterprise systems (e.g., ITSM, HRIS, CRM) to automate employee support, improve productivity, and enhance the overall user experience.
Key Responsibilities
1. AI Agent Development & Configuration
* Design and Implement Bots: Design, develop, and deploy AI-powered bots and conversational interfaces to automate internal support and business processes across IT, HR, Finance, and other domains.
* Natural Language Understanding (NLU) Training: Implement and fine-tune NLU models, intents, entities, and utterances within the Moveworks platform to enhance the accuracy and contextual understanding of employee requests.
* Conversational Flow Design: Define, build, and optimize multi-step conversational flows and logic to eff...
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