MOVIN Express - Assistant Manager - Cluster Operations

<p></p><p>Assistant Manager - Cluster Operations Manager- Cluster Operations would be the owner of MOVIN service partner in the territory (state, area, city) assigned to him.<br/><br/>He and his team would be responsible for the operational KPIs, control framework, hygiene and other areas mentioned as per the agreement.<br/><br/>He would be responsible for reach and expansion in his territory with the appointment of new MSPs reporting to MSP Head.<br/><br/><b>JOB ROLE & RESPONSIBILITIES:</b><br/><br/>- Lead & own the MSPs in the territory assigned to him.<br/><br/>- Lead the team of coordinators and their service deliverables.<br/><br/>- Driving operational metrices daily with a view to give world class service experience.<br/><br/>- Follows Quality Improvement Process (QIP) procedures and conducts meetings and monthly business plan reviews with MSPs to identify an...