MS Engineer

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

• Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational.

• Performs necessary checks, apply monitoring tools and respond to alerts.

• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail.

• Assists in analyzing, assigning, and escalating support calls.

• Investigates third line support calls assigned and identify the root cause of incidents and problems.

• Reports and escalates issues to 3rd party vendors if necessary.

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