Job Description
pspan style=font-family:Arial, Helvetica, sans-serifspan EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. /span/span/pp /pp /pp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongPosition: MSD_Commerce Functional Senior/strong/span/pp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongThe Opportunity:/strong/span/pp /ppspan style=font-family:arial, helvetica, sans-serif; a Microsoft Dynamics 365 Commerce Functional Senior at EY GDS, you will contribute to the success of enterprise-scale Dynamics 365 Commerce implementations, primarily in the Retail and commerce domain. You will have the opportunity to work with a growing team and play a key role in delivering financial transformation solutions, process improvements, and ERP implementations to global clients, helping build a better working world./span/pp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongKey responsibilities:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptLead the design, configuration, and implementation of Dynamics 365 Commerce for Retail and Commerce operations./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptManage business process analysis, solution design, and functional documentation for Retail and commerce modules./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptConduct workshops with client stakeholders to gather requirements and propose industry best practices./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSupervise the implementation lifecycle including configuration, data migration, testing, and deployment./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptIdentify and resolve functional and system integration gaps./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCollaborate with technical consultants to translate functional needs into robust technical solutions./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDrive planning and execution of unit testing, UAT, and go-live readiness./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptGuide super user and end-user training and support documentation creation./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptConfigure and optimize D365 eCommerce components such as product catalogs, online storefronts, order management, and promotions for B2C and B2B businesses./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptConfigure and manage eCommerce sites using D365 Site Builder, including creating and customizing pages, organizing assets in the media library, designing fragments for reusable content, and utilizing modules to enhance site functionality and ensure a consistent user experience across B2C and B2B platforms/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEnsure compliance with EY and client project delivery standards, methodologies (Agile, Waterfall), and documentation practices./span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongSkills and attributes for success:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif; knowledge of D365 eCommerce B2C and B2B./span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongHands-on experience with:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptRetail and commerce modules/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStores, call center and online stores/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif; and B2B eCommerce management/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAssortment, Promotions amp; loyalty management/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProduct Information Management/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptD365 Site builder/span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongStrong understanding of:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCommerce architecture/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif; management/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMedia library management/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptFamiliarity with Power Platform, especially Power Apps and Power BI, is a plus./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to conceptualize and design future-state business processes./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience in conducting GAP analysis, solution testing, and user training./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptGood understanding of security roles, data management, Azure DevOps, and LCS environments./span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongTo qualify for the role, you must have:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;–10 years of experience in D365 Commerce/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMinimum 3 full-cycle D365 Commerce implementations./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong domain knowledge of Retail amp; eCommerce/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong domain knowledge of D365 Site builder tool/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience with Microsoft SureStep, Agile, or hybrid implementation methodologies./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProficiency in working with globally distributed teams and stakeholders./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMicrosoft certifications such as MB-340, MB-900 are preferred./span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongIdeally, you’ll also have:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptKnowledge of integration with other Microsoft technologies such as Azure, Power Platform./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptFamiliarity with industry-specific retail practices and compliance requirements./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience working in multi-country and multi-legal entity environments./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong documentation, stakeholder communication, and problem-solving skills./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProven ability to lead discovery workshops, manage offshore teams, and mentor junior consultants./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif; proactive mindset with the ability to work independently and collaboratively in a global, fast-paced environment./span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongWhat we look for:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif; passionate, hands-on functional expert with deep understanding of retail and eCommerce processes./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExcellent communication skills and a client-first attitude./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to manage cross-functional project teams and ensure timely delivery./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDrive to innovate and continuously improve implementation quality and client satisfaction./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong focus on building long-term relationships and contributing to EY’s high-performance culture./span/li/ulp /pp /ppspan style=font-family:Arial, Helvetica, sans-serifspan | Building a better working world /b/span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan brEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan brEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan brWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. /span/span/p
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