Job Description
Job Description
The MS Specialist Core provides expert-level support for Nokia's core network solutions, focusing on incident management, problem resolution, and proactive maintenance to ensure service continuity and customer satisfaction.
How You Will Contribute And What You Will Learn
The MS Specialist Core provides expert-level support for Nokia's core network solutions, focusing on incident management, problem resolution, and proactive maintenance to ensure service continuity and customer satisfaction.
How You Will Contribute And What You Will Learn
- Respond to and resolve critical incidents affecting core network elements, including troubleshooting, diagnosis, and escalation.
- Analyze recurring issues, identify root causes, and implement permanent solutions to prevent future occurrences.
- Plan, execute, and verify changes in the core network infrastructure, adhering to established processes and minimizing service impact.
- Monitor network performance, analyze trends, and implement optimizations to enhance efficiency and reliability.
- Ensure that you maintain accurate network configurations and documentation.
- Communicate effectively with customers...
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