Job Description
Description
As a Transmission and IP Specialist, the individual will be responsible for the end-to-end management of network operations, ensuring the stability, efficiency, and performance of IP infrastructure. The role involves providing advanced technical consultation to internal teams and external customers, addressing complex network-related issues, and ensuring the timely resolution of technical queries and incidents.
Responsibilities
- Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
- Provide technical operations support to the customer team, offer support, and facilitate competence development for local technical teams.
- Manages technical escalations for internal technical requests, emergency cases, and outages, as well as those directed towards customers.
- Support customers' network performance and evolution & manage network SW and HW configuration information.<...
As a Transmission and IP Specialist, the individual will be responsible for the end-to-end management of network operations, ensuring the stability, efficiency, and performance of IP infrastructure. The role involves providing advanced technical consultation to internal teams and external customers, addressing complex network-related issues, and ensuring the timely resolution of technical queries and incidents.
Responsibilities
- Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
- Provide technical operations support to the customer team, offer support, and facilitate competence development for local technical teams.
- Manages technical escalations for internal technical requests, emergency cases, and outages, as well as those directed towards customers.
- Support customers' network performance and evolution & manage network SW and HW configuration information.<...
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