Ms Specialist T&ip

Job Category Customer Services Degree Level Bachelor s degree As an IP Expert the individual will be responsible for the end-to-end management of network operations ensuring the stability efficiency and performance of IP infrastructure The role involves providing advanced technical consultation to internal teams and external customers addressing complex network-related issues and ensuring the timely resolution of technical queries and incidents Responsibilities Providing technical support for IP Core nodes Analysis Troubleshooting fixing the issues reported on already deployed to end customer user Provide technical operations support to the customer team offer support and facilitate competence development for local technical teams Manages technical escalations for internal technical requests emergency cases and outages as well as those directed towards customers Support customers network performance and evolution manage network SW and HW configuration ...