Job Description

CRM Developer

Job Purpose

The role provides support maintenance and development of applications and systems to fulfill business objectives. Responsible for 100 percent system availability and providing solutions as per the defined SLA for issues.

Key Result Areas

  • Must have strong knowledge of customization and configuration in MSCRM application
  • Must have ability to write MSCRM plugin workflow and form customization
  • Must have experience in SQL Server Integration Service
  • Must have ability to work on Windows services
  • Must have ability to work -based applications and components
  • Provide response to resolution of service tickets within agreed SLAs
  • Perform root cause analysis for incidents and implement fixes after proper testing
  • Proactively check server status to ensure applications and systems are fully operational and available for users
  • Analyze business requireme...

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