MSME Banking Operations Analyst

Overview

Be our Analyst in our Business Banking Operations - Micro, Small, and Medium Enterprises (MSME).

Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most.

Responsibilities

• Use advanced data analytics to explore operations issues/opportunities, uncover insights and/or identify targeted areas for efficiency improvement and risk mitigation.
• Ensure day-to-day operations comply with the regulatory and internal requirements.
• Leverage technology to drive a high degree of digitalisation and scalability.
• Analyse potential pitfalls across the process cycle for product launches and system roll out, which may impact operations effectiveness.
• Drive higher degree of effectiveness of control measures. Use big data analysis to discover patterns and potential hot spots.
• Process deposit and loan applications, closely foll...