Job Description
Join Our Dynamic Contact Center Team – Fully Remote with Occasional On Site and Growth Opportunities!
Are you ready to launch your career in a fast-paced, professional environment where every call makes a difference? We’re hiring entry-level Customer Service Representatives to join our 24/7 high-volume contact center.
What You’ll Do:
Respond to member inquiries with professionalism, empathy, and efficiencyProvide accurate information on savings, checking, loans, credit cards, IRAs, and morePerform account transactions while ensuring confidentiality and complianceEducate members on products and services, identifying opportunities to enhance their financial journeyDeliver outstanding customer experiences through active listening and adaptabilityWhat We’re Looking For:
Strong communication and problem-solving skillsAbility to thrive in a structured, schedule-driven environment
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