Job Description

Duties and Responsibilities

  • Build and execute a managed services go to market plan for assigned territory or industry verticals.
  • Own the full sales cycle. Prospecting, discovery, solution shaping, proposal, negotiation, close, handoff.
  • Collaborate with pre sales and service delivery to define solution scope, SLAs, onboarding approach, and commercials.
  • Drive renewals and expansions by identifying new service opportunities and addressing churn risks.
  • Maintain accurate CRM updates, forecasting, and weekly or monthly pipeline reporting.

Job Specification

  • Working knowledge of managed services delivery constructs.
  • Service desk concepts. ITIL, incident, problem, change management.
  • Monitoring, patching, backup and DR, endpoint and network management.
  • Cloud operations basics. AWS, Azure, GCP.
  • Security operations concepts. SOC, MDR.
  • Ability to translate ...

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