Multi-Channel Customer Experience Lead

A leading life insurance company is seeking an Associate for their Customer Service department in the Philippines. The role involves managing the team's performance, conducting trainings, and ensuring compliance with company policies. Ideal candidates should have strong communication skills, advanced knowledge of MS Office 365, and be graduates of a four-year course. This full-time position supports multiple customer channels, including calls, emails, and social media, reflecting a customer-obsessed culture.
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