Multi-Hotel Reservations Executive – Hobart-based

Reporting to Portfolio Reservations Manager, you are often the first point of contact for our guests who will:

• Use the hotel systems to process and input all reservation types in an accurate and efficient manner
• Maintain a positive selling approach to maximize yield in both occupancy and rates
• Respond to guest calls according to hotel policy and ensure an outstanding guest experience
• Ensure the arrivals list is checked daily to display the correct rate and market codes
• Ensure accurate data is recorded for all reservations
• Recommend property facilities and assist guests with information and special requests

The ideal candidate is highly organised and possesses exceptional time management and communication skills. You will be responsible for delivering consistently accurate and high-quality service for our clients – every interaction, every day. 

• Previous...