Job Description

SUMMARY:

The Multi-Shift Casino Cashier Supervisor serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication.

JOB FUNCTIONS:

  • Review staffing levels and customer flow and assign work areas to team members.
  • Review and approve check-cashing transactions as required.
  • Monitor checkout money to determine fill requirements.
  • Review close out procedures by cashiers, ensure drawer balances and investigate, and record all variances.
  • Investigate equipment or facility problems and notify shift manager.
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures.
  • Train new team members and update all employees on new procedures or policies.
  • Assists the Cashier Shift Manager in performance of duties and assumes full responsibility in their absence.
  • Monitors casino cashiering activities on the front line, in th...

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