Job Description

Job Title: Multi-Skilled Tech I
Department: Facilities
Supervisor Title: Area Facilities Manager

JOB SUMMARY:
This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to the appropriate technician.  Position reports to the Area Facilities Manager.  

KEY DUTIES AND RESPONSIBILITIES:
  • Job responsibilities and qualifications may be superseded by local, state, or federal regulations
  • Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
  • Responds to work orders related to plumbing, electrical, and general maintenance issues
  • Responsible for ordering and managing of parts inventory for the truck
  • Responsible for replacing ‘plug and play’ equipment as needed
  • Assist, as needed, with the training of other level 1 technicians
  • Schedules and prioritizes duties and work assignments on a daily basis
  • Responsible for ordering and managing of parts inventory on the truck
  • Completes required reports and paperwork daily to account for the time and use of parts and materials 
  • Observes and inspects equipment to determine if servicing or further action is required
  • Completes basic maintenance tasks on structures and other equipment
  • Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
  • Completes other duties, including special projects, as assigned by management
EDUCATION AND EXPERIENCE:
EDUCATION:  High School/GED
YEARS OF RELEVANT WORK EXPERIENCE:  1+ years
YEARS OF MANAGEMENT EXPERIENCE:  NA
CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:
  • Show Leadership
  • Peer-to-Peer Tech Support
  • Effective communication
  • Projects/Stretch assignments
  • Facility location ownership
  • Time Management




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