Job Description

A local government authority in Dudley is seeking a Customer Service Advisor to provide essential contact centre services. The successful candidate will offer information and guidance on various council services while maintaining high standards of customer service. Key qualifications include excellent numerical and communication skills, as well as strong IT literacy. This full-time position demands flexibility and adaptability to meet the changing needs of customers, with a competitive salary ranging from £26,403 to £28,142.
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