Job Description

Position: Multifamily Leasing Coordinator
Purpose: The Leasing Coordinator serves as a key representative of SVN | Second Story, responsible for supporting the successful day-to-day operations of assigned apartment communities in the downtown Chattanooga area. This role ensures strong occupancy through effective leasing and renewals. By fostering positive resident relationships and delivering excellent customer service, the Leasing Coordinator helps create a well-maintained community where residents feel valued and supported.
Reports to: Portfolio Property Manager
Characteristics: High Energy, Superb Customer Service, Detail Oriented, Strong Communication
Key Responsibilities
Live Our Mission & Values
Consistently demonstrate and embody the company's mission and core values in all interactions and job functions.
Leasing & Customer Service
Manage all guest inquiries (phone, email, text) within 24-48 hours; schedule tours, conduct follow-ups, and document all int...

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